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What is your current lead time from purchase to installation?
We are currently working to 2 weeks however we will of course, try to install earlier if possible.
How do I add additional vehicles on to my account?
From the Dashboard 1. Tap on the Vehicle Switcher above the status roundel. 2. Next you will be prompted to add your second EV. Tap on Add new vehicle. 3. Follow the steps to select your vehicle make, model and trim and then enter your account ...
How can I download my charging data?
Go to the Stats screen Click the icon on the top right that looks like an arrow pointing down. Now select the time period for the data: this calendar month, last calendar month, or "All time" (since your account was opened). Please note that if there ...
What is Boost charging?
When your car is set to Smart Charge, we optimise charging based on the availability of the cheapest and greenest energy. This is determined by considering both the lowest price of energy on your electricity tariff and the carbon intensity index. If ...
Why did my car not charge overnight?
Some makes and models of electric vehicles are equipped with a sleep timer that puts the car into a deep sleep state to save battery. On some vehicles, this also disables the charge management system, meaning that the car then does not accept charge ...