How can I download my charging data?
- Go to the Stats screen
- Click the icon on the top right that looks like an arrow pointing down.
- Now select the time period for the data: this calendar month, last calendar month, or "All time" (since your account was opened). Please note that if there is no data available for a given time period, the option will be greased out.
- That's it! An email will be sent directly to the email address associated with your account. The email will contain a file listing all your charging sessions for that period.
Related Articles
What is Boost charging?
When your car is set to Smart Charge, we optimise charging based on the availability of the cheapest and greenest energy. This is determined by considering both the lowest price of energy on your electricity tariff and the carbon intensity index. If ...
What is the RFID card used for?
As our chargers are now powered by the ev.energy app, all controls are via the app rather than via a RFID card. The hardware is still inside the charger but if you then start using the RFID card, it then confuses the app if you have smart charge ...
My charger is offline?
If your EV charger has dropped offline, or you have changed your WiFi details or router, please view the video below showing how to reconnect your charger to the WiFi before contacting support. Download the waEV-charge app below: Google Apple
Why did my car not charge overnight?
Some makes and models of electric vehicles are equipped with a sleep timer that puts the car into a deep sleep state to save battery. On some vehicles, this also disables the charge management system, meaning that the car then does not accept charge ...