How can I lock my charger to prevent any unauthorised charging?
You can lock the charger in two ways
Holiday Lock: prevents your charger from dispensing any power at all until you turn this setting off through the app
Smart Lock: allows power to be dispensed through your charger only during smart charge times — anyone plugged in at peak times will not be able to charge unless you hit Boost through the app
How do I access the Charger Lock feature?
You must have Smart Charging turned on for the Lock feature to work. Go to the Smart tab and turn on the “Charger Lock” option. You will be asked to choose between the “Holiday Lock” mode (which will prevent all charge usage) and “Smart Lock” (which prevents usage outside of Smart Charging and Boost times).