Support
- My charger has been installed, but I can't see it on the ev.energy app?
- What is the difference between the EV1i and EV1s
- Can I have an EV charger for my apartment?
- Are you compatible with OVO Charge Anytime or Octopus Intelligent Go?
- Do I need to change energy providers or be on a specific tariff for this to charge my car?
- My charger is offline?
- How do I add additional vehicles on to my account?
- What is Boost charging?
- How long is the warranty on your charger and any equipment installed?
- What happens if the consumer unit fails after the 12-month warranty?
- Do I need permissions to install an EV charger?
- How can I download my charging data?
- What is the RFID card used for?
- How can I lock my charger to prevent any unauthorised charging?
- Why did my car not charge overnight?